Legal

Privacy Policy

Last updated: June 21, 2026

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our Service, and tells you about your privacy rights and how the law protects you.

We use your Personal Data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Definitions

  • Company ("we", "us", "our") refers to Directional Health, LLC, 1500 Peachtree Industrial Blvd, Ste 125, Suwanee, GA 30024.
  • Service refers to the Website at directional.health.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Usage Data refers to data collected automatically, either generated by use of the Service or from the Service infrastructure itself.
  • Cookies are small files placed on your device by a website.
  • Country refers to Georgia, United States.

Collecting and Using Your Personal Data

Personal Data

When you use our Service or submit an application, we may ask you to provide certain personally identifiable information, including:

  • Email address
  • First and last name
  • Phone number
  • Clinic name, location, and business details you provide in an application

Protected Health Information (PHI)

This website does not collect, store, or process Protected Health Information. Do not submit patient data through this site. When a partnership requires handling PHI in operational workflows, we execute a Business Associate Agreement (BAA) and route that data through HIPAA-compliant infrastructure separate from this website.

Usage Data

Usage Data is collected automatically. It may include your device's IP address, browser type and version, the pages of our Service you visit, time and date of visit, time spent on those pages, unique device identifiers, and other diagnostic data.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Where required by law, non-essential cookies (analytics, advertising) are used only with your consent. You can withdraw consent at any time through your browser settings.

Use of Your Personal Data

We may use Personal Data to:

  • Provide and maintain our Service, including monitoring its usage.
  • Review and respond to partnership applications.
  • Contact you by email, phone, or SMS about your application or our Service.
  • Manage requests you submit to us.
  • Evaluate and improve our Service, marketing, and your experience.
  • Comply with legal obligations.

Sharing Your Personal Data

We may share Personal Data with:

  • Service providers who help us operate the Service (hosting, analytics, email, scheduling).
  • Affiliates, bound by this Privacy Policy.
  • Law enforcement or public authorities, when required by law.
  • A successor entity, in connection with a merger, acquisition, or sale of assets.
  • Anyone you direct us to, with your consent.

We do not sell your Personal Data.

Retention

We retain Personal Data only as long as necessary for the purposes set out in this Policy and to comply with legal obligations. Application and correspondence records are retained up to 24 months from last contact. Financial and contractual records are retained up to 10 years for tax and accounting compliance. Usage Data and server logs are retained up to 24 months.

Delete Your Personal Data

You may request access to, correction of, or deletion of any Personal Data you have provided. Contact us using the details below. We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Security

We use commercially reasonable safeguards to protect your Personal Data. No method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

We may use third-party providers for analytics (e.g., Google Analytics), email delivery, scheduling, and hosting. These providers process data on our behalf in accordance with their own privacy policies.

Children's Privacy

Our Service is not directed to anyone under 18. We do not knowingly collect Personal Data from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.

Contact

Questions about this Privacy Policy? Reach us through the application page.